FAQ

Shipping cost

$8 USPS shipping (2/3 day Priority rate - current rate Jan 2019).  Sorry, International shipping presents obstacles—normal shipping cost applies & will be more than above.

As always, generous installation instructions included—we BOTH want your new GEN 3 Excel Throttle Control to work as designed & fully tested.
 

Installation tips:

When you receive the unit, everything is preset and has “ty-wraps” securing the assembly - except, you need to set the internal adjuster for your bike - or, you need to place “some” end pressure on the throttle tube—the amount is set by screwing the threaded internal adjuster in or out (“left” or “right” in the”Excel Throttle Control Cut-Away” drawing) depending on your actual bike.
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The below scenarios are commonly seen during initial installation — easy fixes …..

Condition #1: I installed it - the throttle is really hard to turn.

           Answer: The internal adjuster needs adjustment. Remove the mounting bolt and screw the internal adjuster “out” or “towards the throttle tube” (in the “Excel Throttle Control Cut-Away” picture: to the “left”) - move it a little at a time, maybe an 1/8 turn. Remount the control and check it again. This process may take a couple tries to get the correct position of the internal adjuster.

Condition #2: I installed it - I can’t get the index wheel to hold the throttle in one spot.

Answer: The internal adjuster needs adjustment. Remove the mounting bolt and screw the internal adjuster “in” or “away from the throttle tube” (in “Excel Throttle Control Cut-Away”, to the “right”) - move it a little at a time, maybe an 1/8 turn. Remount the control and check it again. This process may take a couple tries to get the correct position of the internal adjuster.

 
 

I don’t see my bike listed here - now what?

If your model is not listed on the product page & I have not built a throttle control for your bike — AND— IF you are interested in helping, I will provide you a data sheet to start a new application.

Information necessary is detailed, but not hard to obtain. Obviously, your year, manufacturer, model, and if there are items added other than stock (Barkbusters are an example). I will provide you with a sample of the worksheet.

Relevant details involved in designing a unit are as follows: does the bike have bar end weights, are the handle bar ends tapped or are the bar weights attached by a wedge type insert, does the bike have hand guards, if so, what kind. Does it have heated grips, or are you planning to add them. Fairly accurate dimensions will be need to be taken, preferably with a set of dial calipers.

Based on the above, for a NEW application I would also add free shipping for this new unit to offset your involvement.

 

I have electronic (oem) cruise on my motorcycle - why do I need yours ?

OK - great question - I also ride an R1200RT with OEM electronic cruise and have added the Excel unit as a prototype user. When riding in light traffic, the OEM unit needs to be switched on and off frequently, where the Excel unit allows easier throttle control. Just a thought, should you wonder.

 
 

One more thing -

Full disclosure statement: this unit is not designed to compensate for elevation changes such as going up and down hills or gusty riding conditions. When riding in extremely gusty or windy conditions, you may have to adjust the “tension applied” to the Excel Throttle Control.  Similarly the faster you ride, more “pressure” or “rotation control” is required. The rider adapts the unit to the situation while riding by rotating the “adjuster wheel”. PLEASE - don’t attempt to disassemble — I welcome phone calls if you are having problems - it saves us both time & expense.

 

 

 

 
Handle Bar & Throttle Grip Cut-Away

Handle Bar & Throttle Grip Cut-Away

Excel Throttle Control Cut-Away

Excel Throttle Control Cut-Away

Internal adjuster (other parts removed for clarity) - do not remove other parts

Internal adjuster (other parts removed for clarity) - do not remove other parts